Community Partners
The Fidelity Bank Community Partners program provides the support non-profits need to stay focused on their important work in our communities. With over 250 organizations to date, our Community Partners program offers 501(c)(3) non-profits across the region additional financial education, loan options, resources, and social promotion. We also have a special Community Partner Checking account that offers even more. And qualified organizations receive a yearly financial gift.
If you are interested in learning more about how your organization can become a Community Partner, please contact:
Madison Burris
Director of Community Partners
[email protected]
(985) 612-2753
Make a Difference with Fidelity Bank - Give Back
What does it mean to give back to your community? We strive to find meaningful ways to make an impact and give back and now you can too. Support your favorite organizations and donate to causes you care about directly from your bank account. Empower positive change with just a few taps.
When you support a cause, every little bit helps.
Look for the Giving Center and Everyday Impact cards on your online banking dashboard to donate to your favorite charities and track your contributions for tax purposes.
Ways to Give...
Everyday ImpactRound up your card purchases you already make and adjust anytime.
Here's how it works...
Select Your Impact: Choose how you wish to make an impact with your purchases. Change your preferences anytime.
Support Your Causes: With each qualifying purchase, you can round up your purchase to the nearest dollar and donate the spare change to support your chosen causes and verified nonprofits.
Track Your Giving: Track your contributions in one place and get an annual donation report for tax purposes.
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Giving CenterDonate to causes close to your heart with one-time or recurring donations.
Here's how it works...
Discover and create a portfolio of causes that align with your values.
Donate to your selected non-profits anytime.
Track your contributions in one place and get an annual donation report for tax purposes.
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Why wait? Take the first step towards being someone's hero directly through your digital banking.
FAQS
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Giving Center FAQs
- Please select the ellipsis (…) above your accounts or in any dashboard card to organize your dashboard and add the new cards.
- Click Add a card at the bottom then select Everyday Impact and Giving Center.
- Click Add a Card at the top, then click the card and drag it where you want to see it in the dashboard and select Done.
- Login to Digital Banking
- Navigate to the Giving Center from the left navigation menu
- Click "+ Add new charity"
- Choose from the list of recommended charities or use the search bar to find a non-profit organization that supports the cause you care about
- Click "Give to this charity"
- Choose the account you would like to donate from (Checking, Savings, etc.)
- Specify the amount you would like to donate
- Review your donation and applicable fees
- You may choose to pay the fee within your donation amount or pay the fee in addition to your donation
- Click “Give my donation”
- Donations may not be returned to you once submitted
- Log in to your digital banking platform
- Click "+ Add new charity" or manage previous donations
- Choose from the list of recommended charities or use the search bar to find a non-profit organization that supports the cause you care about
- Click "Give to this charity"
- Choose the amount you would like to donate
- Choose if you would like to give on a monthly basis
- Choose a future date you would like your recurring donation to start
- You cannot start a recurring donation on the same day
- Review your donation and applicable fees
- You may choose to pay the fee within your donation or pay the fee in addition to your donation
- Click “Give my donation”
- Your donation will be sent from your account each month
- Donations may not be returned to you once submitted
- Log in to your digital banking platform
- Navigate to the Giving Center
- Review the list of charities you automatically give to every month
- Click "Manage your support"
- From this page you can:
- Adjust your monthly recurring donation amount
- Pause your monthly recurring donation
- Your monthly donation will remain paused until you choose to resume your monthly donation
- Stop your monthly recurring donation
- Click Finish
The fees charged by Spiral Giving Network are lower than the industry standard which typically range from 3% - 8% on average.
When a customer makes a donation through the Giving Center, funds are moved to your bank's General Ledger or Clearing Account (1-2 days processing). Tax receipts are issued to customers by Spiral Giving Network immediately after a donation is made.
Everyday Impact FAQs
When your customers make certain purchases with their debit card, they can create a social or environmental impact with the Everyday Impact roundup feature.
The customer can decide how they want their round up applied from the 2 choices below.
- All transactions round up and are donated to a single charity chosen by the customer
- Certain transactions are rounded up based on MCC codes and donated to different charities based on the type of purchase
You can round up everyday purchases to donate to your chosen nonprofits. Here's how:
- Log in to your digital banking platform
- Find the Everyday Impact module
- Switch the toggle “on” to enroll in Everyday Impact
- Agree to the terms and conditions
- Choose if you would like to round up purchases to the nearest dollar or more
- Choose a weekly or monthly limit
- You are now enrolled in Everyday Impact - All future purchases under each category will go toward making an impact in the world!
Donor information is readily available for nonprofits that are partners of the Spiral Giving Network (SGN). If the nonprofit is not a partner, they can request a report with all donor information.
Each unit has a designated cost to provide that unit. For example: A meal for a child may cost $1. You will not see a change in this impact until your roundups have totaled at least $1.
How can I stop rounding up/How do I unenroll from Everyday Impact?
You can go into the module and turn off your round-ups whenever you see fit. You can also restart them by following the opt-in flow that you originally completed. Here’s how:
- Log in to your digital banking platform
- Find the Everyday Impact module
- Switch the toggle “off” to unenroll in Everyday Impact
- All future purchases will not round up once this feature has been disabled
Everyday Impact provides receipts every month by the 5th business day of every month. These will be viewable in the module.
Can I change how I am rounding up my funds?
You can change your designated roundup choice at any time.
Can I select a different nonprofit instead of a unit?
If your bank has chosen to highlight a nonprofit, you can do all round-ups to that specific nonprofit. You may also have the option to choose your nonprofit on your own. If you choose either of these options - every debit card transaction will round up to these specific nonprofits.
When does a charity receive a donation?
When a customer makes a donation through the Giving Center, funds are moved to your bank's General Ledger or Clearing Account (1-2 days processing). Tax receipts are issued to customers by Spiral Giving Network immediately after a donation is made.
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