The Dark Web & Identity Theft: What You Should Know
04/24/2023
Learn what this part of the internet is and take steps to keep your personal information out of it.
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Biden-Harris Administration Announces National Cybersecurity Strategy
04/18/2023
The White House released its National Cybersecurity Strategy today to establish an affirmative vision for a secure cyberspace that creates opportunities to achieve our collective aspirations.
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Shields Up: Guidance for Families
04/17/2023
Every individual can take simple steps to improve their cyber hygiene and protect themselves online. In fact, there are 4 things you can do to keep yourself cyber safe.
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Supplementing Passwords
02/24/2023
Passwords are a good first layer of protection, but attackers can guess or intercept passwords. Additional security measures can protect you even if an attacker does obtain your password. You can strengthen that first layer of protection by avoiding passwords based on personal information; using the longest password or passphrase possible (8?64 characters); and not sharing your passwords with anyone else.
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Keeping Children Safe Online
01/23/2023
When a child is using your computer, normal safeguards and security practices may not be sufficient. Children present additional challenges because of their natural characteristics: innocence, curiosity, desire for independence, and fear of punishment. You need to consider these characteristics when determining how to protect your data and the child.
Read MoreOnline Banking Security
It is one of Fidelity's goals to protect your account and personal data while in compliance with all banking regulations relating to keeping your data safe, secure, and confidential. Our Privacy Policy details the collection, use, and retention of client information.
How Fidelity Protects You
Online Banking Security
- Encrypted online banking website
- Multi-factor authentication
- Timeouts after a period of inactivity
Mobile Security
- Ability to deactivate text banking from the web.
- Encryption for mobile apps
- Encryption for mobile web online banking
Web & Electronic Communication
Fidelity will not ask you to respond to an email with an account number, personal identifiable information, login password, or user ID.
How to Protect Yourself
Online Banking Security
Commercial Online Banking Customers should perform a Risk Assessment and evaluate their controls periodically to protect themselves from fraud and Corporate Account Takeovers (CATO.)
What Is Corporate Account Takeover (CATO?)
CATO is a form of corporate identity theft where cyber thieves gain control of a business bank account by stealing employee passwords and other valid credentials. Thieves can then initiate fraudulent wire and ACH transactions to accounts controlled by the thieves. Please find helpful information below to assist in preventing fraud and Corporate Account Takeovers. For additional information, visit our Guide to Preventing Corporate Account Takeover Fraud.
Computer Security
- Keep your operating system and applications updated with the latest security patches.
- Change your password every 30-60 days; use strong passwords, and never share your password with anyone.
- Select the option to hide account numbers where available when logged into websites.
- Use a personal firewall
- Only install applications from trusted sources
- Use a pop-up blocker
- Only use wireless networks you trust
- Log off or sign out of accounts when done
- Only use trusted devices or computers when accessing your bank accounts
- Use anti-virus and anti-spyware software and install updates as they are released.
- Only visit sites and click links from trusted websites
- Only connect trusted hardware to your computer or access device. For example, only plug in USB devices you trust and from sources you trust.
Signs of a Compromised Computer
- Security Programs uninstalled
- Computer Slowing Down
- Computer Crashes
- Annoying Ads are displayed
- Pop-up messages displayed
- Increased Internet Traffic
- Unusual messages show unexpectedly
- Your email account is sending SPAM
- Password Changes
Suspicious or Fraudulent Activity
To report fraudulent activity on your Fidelity account contact us immediately at:
- Customer Service at 1.800.220.2497
- Your nearest branch location
Mobile Security
- Keep your operating system and applications updated with the latest security patches.
- Only download applications from trusted sources
- Change your password every 30-60 days; use strong passwords, and never share your password with anyone.
- Do not root or jailbreak your mobile device or phone
- Lock all mobile devices with a strong password, if possible, and enforce a timeout to lock the device. Strong passwords are considered to be at least eight characters consisting of a combination of upper- and lower-case characters, special symbols, and numbers. Passwords should never be predictable or easy to guess. For examples of easily guessed passwords are, your mother's maiden name, telephone number, address, child's name, pet's name, 1111, 2222, 1234, etc.
Additional Links & Resources
This material has been provided for informational purposes only. The views and strategies described on this page may not be suitable for everyone.